Thank you for shopping with Pergarn. We value your trust and are committed to providing you with a seamless shopping experience. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities when it comes to returning or exchanging products purchased from us. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

  1. Returns

If you are not entirely satisfied with your purchase, we’re here to help. You may request a return within 7 days from the date of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

  1. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 3 business days for the refund to reflect in your account.
  • If your return is rejected, we will contact you to discuss the reasons for the rejection and potential resolutions.
  1. Exchanges

We offer exchanges for items that are defective, damaged, or the wrong size. If you need to exchange an item, please send us an email at with details of the issue and your exchange request. We will guide you through the exchange process.

  1. Shipping

To return your product, please to obtain a return authorization. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

  1. Non-Returnable Items

Please note that certain items are non-returnable. These include:

  • Items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery.
  1. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at

Thank you for choosing Pergarn. Your satisfaction is our priority, and we are here to assist you with any issues related to your purchase.


Need help?

Contact us at for questions related to refunds and returns.